WhatsApp Integration with Bitrix24

Connect WhatsApp to Bitrix24 Open Channels in 2 minutes. All messages, photos, and files directly in your CRM with team collaboration features.

The Challenge & Our Solution

Transform scattered WhatsApp conversations into organized, team-managed communications

Pain: Messages Are Lost

"Clients write on WhatsApp — messages get lost, it's inconvenient to work as a team, operators reply from personal phones. History is not saved in the CRM."

Solution: Everything in Bitrix24

"All correspondence is centralized in Bitrix24. You use the usual queues and distribution rules. The entire dialogue history is saved in the client's card."

Simple Integration Process

Connect WhatsApp to Bitrix24 in just 3 easy steps - no complex configurations required

1

Install Application

Download the iQteco app from the Bitrix24 marketplace and install it in your portal.

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2

Connect WhatsApp

Sign up for iQteco service and connect your WhatsApp Business number via QR code.

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3

Start Messaging

Configure Open Channels and start receiving and sending WhatsApp messages directly in Bitrix24.

Ready to use! ✓

Integration Features

Use all the automation features in Bitrix24 with iQteco robots, create your own templates and work with clients on a new level

Write First on WhatsApp

Unlimited dialogs. Write by phone number from a contact, lead, deal card or widget.

Open Channel Support

Chat on WhatsApp via the built-in Bitrix24 messenger with all standard features.

Mass Messaging

Create WhatsApp newsletters using the CRM Marketing tool for targeted campaigns.

Send Media

Receive and send any images, documents, files, audio and video seamlessly.

Additional Features

Unlimited messages
All chats in one window
Automatic creation of deals and leads
All correspondence stored in CRM
Message delivery and read status
Multiple WhatsApp numbers

Simple Pricing

Start with a 5-day free trial for each messenger.

Monthly subscription

$15/month
Unlimited WhatsApp messages
Full Bitrix24 integration
24/7 support
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Frequently Asked Questions

Everything you need to know about WhatsApp integration with Bitrix24

Can I send photos and files?

Yes, of course. The integration supports two-way transfer of text, images, videos, documents and other files directly from the chat in Bitrix24.

How many WhatsApp numbers can I connect?

You can connect multiple numbers. This is convenient for separating request flows for different departments (sales, support), brands or regions.

Are changes to the CRM required?

No, no modifications are required. The application works on the basis of the standard functionality of Bitrix24 Open Channels. All your current settings (queues, business hours, auto-replies) will also work for WhatsApp.

Ready to Centralize Customer Communication?

Install the application right now and start enjoying all the benefits during the 5-day free trial period.