Telephony Integration Solutions

Connect any telephony system with Kommo and Bitrix24 CRM. Enable one-click calling, automatic call logging, and AI-powered sales analytics.

What Telephony Integration Provides

Transform ordinary phone calls into a powerful tool for sales growth and enhanced customer service

One-Click Calling

Call clients directly from their CRM profile, saving valuable time for your sales managers.

Process Automation

Automatically create contacts, deals, and tasks based on every phone call interaction.

Complete Call History

All communication history with clients, including call recordings, stored in one centralized location.

Call Recording

Listen to call recordings directly within your CRM for objective quality assessment and training.

CRM Integration Options

Seamless integration with the most popular CRM platforms for small and medium businesses

Kommo CRM Integration

Maximize your sales department efficiency with the most popular CRM for small and medium businesses.

Pop-up Client Card

On incoming calls, managers instantly see all client information and interaction history.

Automatic Deal Creation

Never lose a lead again. Deals are automatically created upon first contact with new prospects.

Built-in Softphone

Make and receive calls directly from the Kommo interface without additional software.

Bitrix24 CRM Integration

Combine your telephony with the powerful Bitrix24 ecosystem for comprehensive business management.

Leads and Deals Management

Automatic creation of leads or deals for both incoming and outgoing calls.

Workflow Automation

Trigger business processes in CRM based on call events (e.g., "Client didn't answer").

Custom Configuration

Tailor integration logic to match your company's unique business processes and requirements.

AI-Powered Sales Analytics

Stop manually reviewing calls. Our AI transcribes and analyzes every conversation, delivering ready-to-use reports and insights directly in your CRM.

How It Works

1

Automatic Analysis

The system automatically analyzes call recordings. Unlike other solutions that simply search for keywords, our AI understands conversation context and meaning.

2

Custom Rules

You define the rules: which phrases managers should use, which sales stages are mandatory, and what behaviors to avoid.

3

Instant Reports

Analysis results are instantly transferred to deal cards and compiled into comprehensive reports for management review.

Call Analysis Example

Manager: Good afternoon! How can I help you?
Client: Hello. I'm interested in your CRM system.
Manager: Excellent. Could you tell me about your specific needs?
Client: We want to track deals and sales pipeline stages.
Manager: I understand. Let me show you how we can set that up for you.

Assessment: The manager asked appropriate discovery questions, demonstrated active listening, maintained a professional tone, and transitioned smoothly to solution presentation.

Actions Taken:
– Updated deal record in CRM
– Added to performance report (Needs Discovery = ✅)

Ready to Upgrade Your Telephony?

Connect your phone system with CRM today and start leveraging AI-powered analytics to boost your sales performance.