Connect your telephony to Kommo in 1 day — no code, no headaches
Compatible with any operators and virtual PBXs. We set up, test, and provide 24/7 support.
✓ Any operators
✓ Setup in 1 day
✓ 24/7 Support
Why Kommo + Telephony
Turn your CRM into a powerful sales hub with full telephony integration
Click-to-call from card
Call clients with one click directly from the contact card in Kommo
Auto-create deals and tasks
The system automatically creates contacts, deals, and reminders after each call
Pop-up card for incoming calls
All client information appears on the screen before you answer the call
Call recording and transcription
We record all calls and provide text transcriptions for analysis
End-to-end channel analytics
Track call effectiveness from the source to the closing of the deal
Compatible with any telephony
We have already integrated these services with Kommo
Twilio
RingCentral
Vonage
8x8
Nextiva
Dialpad
Grasshopper
Zoom Phone
Microsoft Teams Phone
Google Voice
3CX
FreePBX
Vono
LigBrasil
Nvoip
Callwe
Claro Empresas
IPtel
Telecom Argentina (Flow Empresas)
Metrotel
Callmix
Netgsm
Vodafone Business TR
Türk Telekom Kurumsal
IndiHome VoIP (Telkom Indonesia)
Biznet Gio
Matrix NAP Info
Xirka
If your operator is not on the list — we'll connect via SIP or API. Any PBX is compatible with Kommo!
How we connect
Step-by-step integration process in 1 business day
| # | Step | What we do | Time |
|---|---|---|---|
1 | CRM and PBX Audit | Check Kommo settings and SIP access | 0.5 h |
2 | Setup connection | Register SIP account, install Kommo widget | 2 h |
3 | Test calls | Check incoming/outgoing calls, recordings, routing | 1 h |
4 | Manager training | 15-minute Zoom call + checklist | 0.25 h |
5 | Start 24/7 support | Chat + 15 min SLA | immediately |
Cases and reviews
Results of our clients after integration with Kommo
"After connecting telephony to Kommo, the conversion to a deal increased by 32%. Managers immediately see the entire client history during a call."
+32% conversion
-25 sec reaction time
"We used to spend 20 minutes searching for client information. Now everything is in one window — the call, the entire history, and the next steps."
-20 min per call
+18% sales
"Automatic call recordings helped identify problems in sales scripts. We increased the average check by 15%."
+15% average check
100% recordings
Frequently Asked Questions
Standard connection takes 3-4 hours. We work in one day: we analyze your system, set up the integration, test, and train employees.
No, we work with your current operator. We integrate with any PBXs and operators via SIP, API, or other available protocols.
Excellent! Cloud PBXs are the easiest to integrate. Connection usually takes 1-2 hours via API or SIP connection.
Recordings are stored on your PBX servers or in the cloud. In Kommo, they are displayed as links for listening. We can set up automatic transcription to text.
The integration is configured through Kommo widgets. You can disable them at any time yourself or contact us for help.
Start a free trial
Get a configured telephony integration with Kommo in 1 day. Test for 7 days for free.
Get a consultation now Guarantee: We'll refund your money if we don't launch the integration within 24 hours