Automatically analyze call recordings, evaluate employee performance, and improve customer service quality using advanced ChatGPT technology.
Automated call processing eliminates the need to spend hours listening to recordings. AI does this work in a matter of seconds.
AI objectively evaluates each call against set criteria, eliminating subjectivity in employee performance appraisal.
Our solution integrates with Kommo, allowing you to automatically add analysis results to deal cards and generate reports.
The system automatically analyzes call recordings using ChatGPT artificial intelligence. Unlike other solutions, our system doesn't just find keywords; it truly understands the context of the conversation.
The manager sets the rules: what phrases the manager should say, what steps are mandatory, what is not allowed. After that, the system automatically checks all calls and generates reports.
Analysis results are instantly added to the deal card in Kommo and to summary Excel reports.
Input data — call transcription:
ChatGPT analysis result:
Set up your own rules for call analysis according to your business processes and sales scripts.
The system is fully integrated with Kommo, allowing automatic addition of analysis results to deal cards.
Unlike systems that simply search for keywords, our AI understands the context of the conversation and analyzes it at a semantic level.
Receive detailed reports on manager performance and customer service quality in a convenient Excel format.
An objective system for evaluating the performance of sales managers and support staff, which helps identify the strengths and weaknesses of each.
Use analysis results to train staff and improve customer service quality based on real data.
iQteco integrates with leading CRM systems, ensuring a seamless experience for your business
Official Partner
Full Integration
You only pay for speech recognition, which means transcribing the recording into text. All analytics tools are completely free. Our PBX package tariffs already include free minutes for recognition.
Get 30-day demo access to the system and see its effectiveness for your business
Request Demo AccessYou only pay for speech recognition, which means transcribing the recording into text. All analytics tools are completely free. Our PBX package tariffs already include free minutes for recognition.